Our Policies
Shipping Rates & Methods
Standard shipping rates are determined
using your zip code and the weight of your order. Faster shipping
is available upon request. All "wrapper only" orders are
shipped via the United States Postal Service from central California
after payment is received. Pre-wrapped product is sent by either
UPS or Fedex ground unless otherwise requested
We strongly recommend ordering wrappers
only during the summer months or in warm climates. If we are shipping
candy bars during the summer months (May - October) it is highly
recommended that you choose next day or 2 day shipping and add $7.00
to shipping for an insulated container. All though we will do everything
we can to keep your chocolate cool, SweetEverything is not responsible
for bars that melt due to being shipped in heat. Please make sure
that your order is shipped to a location where they will be received
by someone and not left outside in the heat. They will melt!!!
We can ship all pre-wrapped, non-chocolate
items year round.
Please allow plenty of time to receive
your order. We cannot guarantee a delivery time for orders sent
using standard USPS or Priority Mail. If you are short on time,
you will need to upgrade your shipping in order to guarantee an
on time delivery.
Customer Satisfaction
Your satisfaction is very important to us. If you are not happy
with your order, contact us at orders@SweetEverything.com.
We will replace or refund any orders with misprints which were not
included in the final approved proof at no charge. Orders with errors
which were part of the final approved proof will be replaced at
a discount plus shipping. Please check your proof carefully to avoid
errors.
Returns & Cancellations
There is no charge for orders cancelled
prior to payment being received. After payment has been received
there is a 25% percent processing fee charged for cancelled orders
that have not shipped. Orders that have been shipped cannot be cancelled.
Pre-wrapped chocolate is non-returnable and non-refundable
Legal
SweetEverything.com is not affiliated with any of the companies
whose products we provide wrappers for. We are also not affiliated
with any of their divisions or subsidiaries. Their trademarks are
solely their own. This website, including text and pictures, is
copyrighted by SweetEverything.com.
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